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CRM Fundamentals
CRM Fundamentals
CRM Fundamentals

About the Course

This course is your beginner-friendly guide to understanding CRM (Customer Relationship Management) and how it can help you work smarter. You’ll learn what a CRM system does, why it matters, and how it can transform the way you manage leads, customers, and sales processes.

We’ll walk you through the core benefits, from saving time and improving collaboration to gaining valuable insights about your contacts. You’ll also explore how to choose a CRM that fits your needs, whether you’re a solo founder or part of a growing team. By the end of this course, you’ll be ready to take the first confident steps on your CRM journey.

Course Categories

Sales & Marketing courses
Course Progress
Not started
Enroll

List of lessons Liste der Lektionen Lista de lecciones Liste des leçons Lista de lições

Learn what a CRM is, how it works, and how it can help you organize your customer data, boost productivity, and grow your business. What you will learn: Was Sie lernen werden: Lo que aprenderás: Ce que vous apprendrez: O que você vai aprender:
1. Welcome
1. Welcome to the course
2. What is CRM?
2. Benefits of CRM software for your business and team
1. Improve customer retention
2. Streamline cross-team collaboration
3. Eliminate busywork and improve productivity
4. Enhance customer insights and analytics
3. How to choose a CRM
1. How to choose a CRM for your small business
2. Choosing the best CRM for startups
3. How to choose a real estate CRM
4. Wrap-up
1. Summary and additional resources
course
CRM Fundamentals
CRM Fundamentals
Course Progress
Not started
Enroll

About the Course

This course is your beginner-friendly guide to understanding CRM (Customer Relationship Management) and how it can help you work smarter. You’ll learn what a CRM system does, why it matters, and how it can transform the way you manage leads, customers, and sales processes.

We’ll walk you through the core benefits, from saving time and improving collaboration to gaining valuable insights about your contacts. You’ll also explore how to choose a CRM that fits your needs, whether you’re a solo founder or part of a growing team. By the end of this course, you’ll be ready to take the first confident steps on your CRM journey.

List of lessons Liste der Lektionen Lista de lecciones Liste des leçons Lista de lições

Learn what a CRM is, how it works, and how it can help you organize your customer data, boost productivity, and grow your business. What you will learn: Was Sie lernen werden: Lo que aprenderás: Ce que vous apprendrez: O que você vai aprender:
1. Welcome
1. Welcome to the course
2. What is CRM?
2. Benefits of CRM software for your business and team
1. Improve customer retention
2. Streamline cross-team collaboration
3. Eliminate busywork and improve productivity
4. Enhance customer insights and analytics
3. How to choose a CRM
1. How to choose a CRM for your small business
2. Choosing the best CRM for startups
3. How to choose a real estate CRM
4. Wrap-up
1. Summary and additional resources

Course Categories

Sales & Marketing courses